• TRIMMERS

    My trimmer seems to pull my hair rather than cut it - Does this mean I need new blades?

    When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.

    My Trimmer is outside of the guarantee period. Can I get it repaired?

    We are more than happy to help you with any repairs you may need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and we would be happy to look into this for you.

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    CLIPPERS

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    My Clipper is outside of the Guarantee period can I get it repaired?

    We can help look into this for you. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com.

    What are the differences between the Professional, Consumer and Animal clippers?

    Professional products are primarily designed for use in professional environments such as Hairdressers, Barber Shops and Pet Grooming parlours and are built to withstand daily use. Consumer products are primarily designed for occasional use in the home Animal clippers and trimmers are very similar to consumer products the main difference between a human and animal appliances is the type of blade and the motor used. Usually with animal appliances the blades are coarser and more durable designed to cope better with different types of animal’s coats.

    How do I align my blades?

    On Clippers with adjustable blades Your Wahl Clipper blades were oiled and aligned before Leaving our factory, however it is possible for the blades to get bumped out of alignment. Blades must be realigned if they have been removed for cleaning or replacement. To determine if realignment is necessary, compare your clipper blades with this sketch. 1 End of the top blade teeth should be 8mm to 1.6mm back from bottom blade. This is important so that the clipper doesn’t cut too close or allow the moving cutter to touch the skin. 2. Extreme left hand tooth or top blade must be covering or be to the left of the first small tooth of bottom blade. 3. Extreme right hand tooth of top blade must be touching the big tooth on the bottom blade

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    SHAVERS

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    OILING

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    HOME PETS

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    BLADES

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    ECOMMERCE

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

  • TRIMMERS

    How do I clean my Trimmer blades?

    Unplug or turn off clipper remove any attachment comb, Hold clipper at a downward angle and brush off excess hair with cleaning brush, Hygienic cleaning spray can be used, re oil blades after cleaning. For a more thorough cleaning where there are jammed hairs, blades should be removed and cleaned. Screw on or adjustable blades will require realigning after cleaning (See do how I align my blades).

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    CLIPPERS

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    What are the differences between the Professional, Consumer and Animal clippers?

    Professional products are primarily designed for use in professional environments such as Hairdressers, Barber Shops and Pet Grooming parlours and are built to withstand daily use. Consumer products are primarily designed for occasional use in the home Animal clippers and trimmers are very similar to consumer products the main difference between a human and animal appliances is the type of blade and the motor used. Usually with animal appliances the blades are coarser and more durable designed to cope better with different types of animal’s coats.

    How do I align my blades?

    On Clippers with adjustable blades Your Wahl Clipper blades were oiled and aligned before Leaving our factory, however it is possible for the blades to get bumped out of alignment. Blades must be realigned if they have been removed for cleaning or replacement. To determine if realignment is necessary, compare your clipper blades with this sketch. 1 End of the top blade teeth should be 8mm to 1.6mm back from bottom blade. This is important so that the clipper doesn’t cut too close or allow the moving cutter to touch the skin. 2. Extreme left hand tooth or top blade must be covering or be to the left of the first small tooth of bottom blade. 3. Extreme right hand tooth of top blade must be touching the big tooth on the bottom blade

    SHAVERS

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    HOME PETS

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    BLADES

    How do I clean my Trimmer blades?

    Unplug or turn off clipper remove any attachment comb, Hold clipper at a downward angle and brush off excess hair with cleaning brush, Hygienic cleaning spray can be used, re oil blades after cleaning. For a more thorough cleaning where there are jammed hairs, blades should be removed and cleaned. Screw on or adjustable blades will require realigning after cleaning (See do how I align my blades).

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    ECOMMERCE

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

  • TRIMMERS

    My trimmer seems to pull my hair rather than cut it - Does this mean I need new blades?

    When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.

    Can I buy replacement blades cutting guides or rechargable batteries for my Wahl Trimmer?

    We can help you with that. Please Please give our Wahl Service team a call at 1-866-787-9245 or email at info@wahlcanada.com and our team would be happy to help.

    My Trimmer is outside of the guarantee period. Can I get it repaired?

    We are more than happy to help you with any repairs you may need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and we would be happy to look into this for you.

    How often do I need to oil my blades?

    For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.

    The battery in my trimmer is soldered in. Where do I go for repairs?

    We can help with that. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com.

    I have only had my cordless trimmer for a few months and it won't work anymore, or it only works for a few minutes before it stops, is there a problem with my unit?

    On any cordless rechargeable product, you must use the unit frequently to keep it operating properly. As stated in the instruction booklet, you should run the trimmer's battery completely dead at least once a month, otherwise, if you only use the unit two minutes every day eventually it will work for only two minutes between charges. Thus, to prolong the life of your unit, you should completely discharge the battery at least once a month.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    CLIPPERS

    How often do I need to oil my blades?

    For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.

    My Clipper seems to pull the hair rather than cut it – does this mean I need new blades?

    When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.

    Can I buy replacement blades, cutting guides or rechargeable batteries for my Wahl Clipper?

    Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and our team will be happy to help.

    My Clipper is outside of the Guarantee period can I get it repaired?

    We can help look into this for you. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com.

    When I go to clip with my mains powered clipper it produces a loud noise?

    This means the blades require oiling or your power screw located on the right hand side of the clipper requires adjusting. To adjust this, plug in the clipper and turn it on, then turn the power/voltage screw anti-clockwise until the noise subsides to a standard running noise, then carry on and adjust it a further quarter of a turn. If adjusted correctly this should have resolved the problem. Alternatively please refer to your instruction booklet.

    When I switch on my mains clipper it makes a loud thud is this normal?

    This is quite normal. The motor is electromagnetic and depending on how it catches the flow of electricity, can make a loud noise (similar to a hand clap) when first Switched on, but this does not mean the clipper is faulty or unsafe to use.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    SHAVERS

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    OILING

    How often do I need to oil my blades?

    For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    HOME PETS

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    BLADES

    How often do I need to oil my blades?

    For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.

    My Clipper seems to pull the hair rather than cut it – does this mean I need new blades?

    When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.

    Can I buy replacement blades, cutting guides or rechargeable batteries for my Wahl Clipper?

    Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and our team will be happy to help.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    ECOMMERCE

    How long do Nickel-Cadmium batteries last?

    With proper maintenance, Ni-Cd batteries should last from 2-5 years. These batteries should be completely discharged at least once a month and recharged overnight for 16 hours.

    What is the best way to run a unit’s battery dead?

    Simply turn the unit "ON" and either lay it down or set it in the charging stand when the stand is unplugged. IMPORTANT: Do not leave the unit in the "ON" position after the unit has run dead. Once the battery is dead, immediately turn the switch to "OFF" and plug in the stand to recharge completely.

    Where can I purchase Spares and Accessories?

    We would suggest that you please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and they would be happy to help!

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

  • TRIMMERS

    My trimmer seems to pull my hair rather than cut it - Does this mean I need new blades?

    When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.

    Can I buy replacement blades cutting guides or rechargable batteries for my Wahl Trimmer?

    We can help you with that. Please Please give our Wahl Service team a call at 1-866-787-9245 or email at info@wahlcanada.com and our team would be happy to help.

    My Trimmer is outside of the guarantee period. Can I get it repaired?

    We are more than happy to help you with any repairs you may need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and we would be happy to look into this for you.

    How often do I need to oil my blades?

    For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.

    How do I clean my Trimmer blades?

    Unplug or turn off clipper remove any attachment comb, Hold clipper at a downward angle and brush off excess hair with cleaning brush, Hygienic cleaning spray can be used, re oil blades after cleaning. For a more thorough cleaning where there are jammed hairs, blades should be removed and cleaned. Screw on or adjustable blades will require realigning after cleaning (See do how I align my blades).

    The battery in my trimmer is soldered in. Where do I go for repairs?

    We can help with that. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com.

    I have only had my cordless trimmer for a few months and it won't work anymore, or it only works for a few minutes before it stops, is there a problem with my unit?

    On any cordless rechargeable product, you must use the unit frequently to keep it operating properly. As stated in the instruction booklet, you should run the trimmer's battery completely dead at least once a month, otherwise, if you only use the unit two minutes every day eventually it will work for only two minutes between charges. Thus, to prolong the life of your unit, you should completely discharge the battery at least once a month.

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    CLIPPERS

    How often do I need to oil my blades?

    For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    My Clipper seems to pull the hair rather than cut it – does this mean I need new blades?

    When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.

    Can I buy replacement blades, cutting guides or rechargeable batteries for my Wahl Clipper?

    Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and our team will be happy to help.

    My Clipper is outside of the Guarantee period can I get it repaired?

    We can help look into this for you. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com.

    What are the differences between the Professional, Consumer and Animal clippers?

    Professional products are primarily designed for use in professional environments such as Hairdressers, Barber Shops and Pet Grooming parlours and are built to withstand daily use. Consumer products are primarily designed for occasional use in the home Animal clippers and trimmers are very similar to consumer products the main difference between a human and animal appliances is the type of blade and the motor used. Usually with animal appliances the blades are coarser and more durable designed to cope better with different types of animal’s coats.

    When I go to clip with my mains powered clipper it produces a loud noise?

    This means the blades require oiling or your power screw located on the right hand side of the clipper requires adjusting. To adjust this, plug in the clipper and turn it on, then turn the power/voltage screw anti-clockwise until the noise subsides to a standard running noise, then carry on and adjust it a further quarter of a turn. If adjusted correctly this should have resolved the problem. Alternatively please refer to your instruction booklet.

    When I switch on my mains clipper it makes a loud thud is this normal?

    This is quite normal. The motor is electromagnetic and depending on how it catches the flow of electricity, can make a loud noise (similar to a hand clap) when first Switched on, but this does not mean the clipper is faulty or unsafe to use.

    How do I align my blades?

    On Clippers with adjustable blades Your Wahl Clipper blades were oiled and aligned before Leaving our factory, however it is possible for the blades to get bumped out of alignment. Blades must be realigned if they have been removed for cleaning or replacement. To determine if realignment is necessary, compare your clipper blades with this sketch. 1 End of the top blade teeth should be 8mm to 1.6mm back from bottom blade. This is important so that the clipper doesn’t cut too close or allow the moving cutter to touch the skin. 2. Extreme left hand tooth or top blade must be covering or be to the left of the first small tooth of bottom blade. 3. Extreme right hand tooth of top blade must be touching the big tooth on the bottom blade

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    SHAVERS

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    OILING

    How often do I need to oil my blades?

    For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    HOME PETS

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    BLADES

    How often do I need to oil my blades?

    For best results, put one or two drops of Wahl clipper oil on the blades only when necessary, or approximately once a month for consumer products or once a day for professional products. When oiling your trimmer, turn the trimmer ON, hold the unit with the blades facing down and squeeze one or two drops of oil onto the blades. Wipe off excess oil with a soft cloth. NOTICE: DO NOT OVER OIL, Excessive oiling or application of liquids will cause damage if allowed to seep back into the motor.

    How do I clean my Trimmer blades?

    Unplug or turn off clipper remove any attachment comb, Hold clipper at a downward angle and brush off excess hair with cleaning brush, Hygienic cleaning spray can be used, re oil blades after cleaning. For a more thorough cleaning where there are jammed hairs, blades should be removed and cleaned. Screw on or adjustable blades will require realigning after cleaning (See do how I align my blades).

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    My Clipper seems to pull the hair rather than cut it – does this mean I need new blades?

    When your blades start to pull the hair the first thing to try is, Apply two drops of clipper oil to the blades and test cut again. (Oil lubricates the blades and allows them to run at the correct speed and ensure better cutting. It also helps the Clipper run cooler. If your clipper blades are still pulling the hair you will need to replace your blades or alternatively have them sharpened.

    Can I buy replacement blades, cutting guides or rechargeable batteries for my Wahl Clipper?

    Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and our team will be happy to help.

    How long is the guarantee/warranty for my product?

    Wahl Canada offers a standard 1 Year Manufacturer Warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal use and conditions, for a period of one (1) year for the original invoice date (excluding blades and batteries). Customer is responsible for the cost of shipping and handling to Wahl Canada. Return shipping and handling fees will be paid for by Wahl Canada. The manufacturer agrees, at its option during the warranty period, to repair or replace the product of equal value in exchange without charge. Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt. Therefore, please always keep a copy of your receipt, and should you have any questions you can give us a call at 1-866-787-9245 or email info@wahlcanada.com

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    ECOMMERCE

    How long do Nickel-Cadmium batteries last?

    With proper maintenance, Ni-Cd batteries should last from 2-5 years. These batteries should be completely discharged at least once a month and recharged overnight for 16 hours.

    What is the best way to run a unit’s battery dead?

    Simply turn the unit "ON" and either lay it down or set it in the charging stand when the stand is unplugged. IMPORTANT: Do not leave the unit in the "ON" position after the unit has run dead. Once the battery is dead, immediately turn the switch to "OFF" and plug in the stand to recharge completely.

    How can I register my product online?

    To register your product visit the product registration page of this website, which is located at the bottom under 'Product Registration'. Please note your product registration does not honour your guarantee in any way it is purely for marketing research purposes. Please retain your purchase receipt as this is your proof of purchase, and will be needed if making a Guarantee claim.

    Where can I purchase Spares and Accessories?

    We would suggest that you please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com and they would be happy to help!

    How can I get replacement instructions?

    We can help with providing you with a PDF copy of the Instruction booklet you need. Please give our Wahl Service team a call at 1-866-787-9245 Ext. 612 or email at info@wahlcanada.com

    I have questions for my Wahl ECommerce Order, who can I email for help?

    For any Wahl ECommerce questions that you have, please email hello@wahlcanadafulfillment.ca

    Do I need an account to be able to place a Wahl ECommerce order?

    No. Customers can order from the website by simply adding the item(s) to your cart and proceeding through the checkout as normal.

    When will my Wahl ECommerce order ship?

    Wahl ECommerce orders are generally processed within 1-2 business days unless otherwise indicated on the website. From there, your order will be placed in priority sequence for shipping.

    What is the charge for shipping?

    Shipping is calculated before the final checkout page. Shipping rates will vary depending on products, weights, and location.FREE shipping will be activated for any orders over $45.00.

    How long does shipping take?

    Shipping times will vary depending on the option picked during the checkout process.

    How can I track my Wahl ECommerce order?

    Once the order is ready to ship, you will receive an email with the tracking number, which can be used to track the shipment. Tracking information is only updated once the package has been scanned in at the carrier’s facility.

    I need general help with Wahl Ecommerce. Where can I go?

    If you require assistance with anything related to a product or order, you can contact us by sending an email to hello@wahlcanadafulfillment.ca

    I have an issue with the item from Wahl ECommerce, what should I do?

    If you have an item that is not working or if you were shipped the wrong item, you can contact us at hello@wahlcanadafulfillment.ca and provide us with all the relevant information.

    My package says delivered but I have not received it, what should I do?

    The most up-to-date tracking information is available on the carrier’s website with your tracking number. If tracking information says the package was delivered and several days have passed with no new information, you can reach out directly to the carrier to inquire about status.

    What are the method of payments I can use for my Wahl ECommerce purchase?

    We accept all major Credit Cards such as Visa, AMEX, MasterCard, Discover & Diners Club. We also accept 3 express checkout options like Shop Pay, Google Pay & PayPal.